Help

Have questions? We've got answers.

Expand all


Contact us

We have a variety of ways for you to reach us.

Email

Your feedback is always important to us, and we look forward to receiving your comments, suggestions and questions. You can expect a response from one of our representatives within 48 hours.

Contact form

Call us
You can reach our Customer Support team via phone daily from 7am to midnight PT.
1-866-815-0222

How to enter The Voice Contest

Scratch your tickets to reveal the 13-character code (CNTL.No) at bottom-right side of the main play area (Scratch & Win portion) of the ticket. Log into your Tech the Halls account or if you don’t have one, create a new account here.

Get 1 contest entry for every $5 The Voice ticket contest code entered.

The code is located at the bottom-right of the ticket underneath the scratch latex and noted by the word "CNTL.No" above the code.

Get a one-time no-purchase necessary contest code at Facebook.com/LottoBC

Ticket eligibility

Only the $5 The Voice Scratch & Win ticket is eligible for this contest. Winning and non-winning tickets can enter. See contest home page for more details.
No purchase necessary. Get a one-time no-purchase necessary contest code at Facebook.com/LottoBC
The contest ends on February 28, 2019 at 23:59:59 PT.
While we recommend you keep the tickets entered, it is not mandatory to have the ticket with the winning contest code in your possession when claiming the prize.

Prizes

No, players cannot win more than one prize.
The contest closes on February 28, 2019, at 23:59:59 PT. Draws for each of the 2 prizes will take place March 6, 2019 or reasonably close thereafter.

Selected entrants will be contacted after April 17, 2019, following the contest draw. BCLC will attempt to notify each entrant by telephone or email. See the contest conditions for details.
The draw prize will be in the form of a Travel Voucher. It will take 6-8 weeks for validating, processing and shipping to complete. Thanks for your patience!
Simply present your Travel Voucher to Hume Travel by April 17, 2020, for the purpose of facilitating the grand prize. Hume Travel can be contacted at 1130 W. Pender St Suite #510, Vancouver, BC V6E 4A4 or by telephone at 604-682-7581.

Sign up, log in and account

If you don’t have a Tech the Halls account, you can sign up for a contest account. Sign up here.
Use your Tech the Halls account information to log in to the contest entry page. If you do not have an account, you can sign up for a contest account. Sign up here.
If you receive this message, and you have not already signed up for Tech the Halls, it is possible that someone else in your household has signed up using the same email address.

An email address cannot be used by more than one person. If you believe this message is incorrect contact us for assistance.
You may have entered your email address or password incorrectly. Check that you haven't made any typos and that caps lock is off. Also make sure you haven't entered any spaces. If you continue to have an issue, go to the forgot password page.
If you've already signed up for this contest, and have forgotten your email address and/or password, go to the forgot password page.
If you have forgotten the answers to your security questions, please contact us for assistance.
If you have forgotten or no longer have access to the email you signed up with, contact us for assistance.
Log in, and then click on Your account. This will open your profile, which you can then edit.
BCLC employees, lottery retailers, and household members of both groups are not eligible entrants in this contest. For more details see contest conditions.
The Voice Contest performs best with an updated browser. If you’re using an older browser version, please update your browser now:

Chrome
Firefox
Internet Explorer
Safari